In Scotland IUS has delivered a Battery Energy Storage System (BESS), which impressed Michał Kuciński of Tesla. "I want to acknowledge the outstanding work that the IUS team has been consistently delivering at the Little Raith site over the past few months. Certainly, from my side, it feels like Tesla and IUS developed a partnership with a common goal of completing our BESS project on time, in the best possible quality. The team that I’m working with on day-to-day basis is of utmost help, impresses with professionalism, puts attention to small but important details and represents a united front with Tesla. I would like to express my sincere gratitude to the entire IUS team involved.”
For enquiries or quotes 0800 073 73 73 [email protected]
For enquiries or quotes 
0800 073 73 73 
[email protected]
Privacy & Cookie Policy
In the event that we process personal information in providing our services to you, particularly if you trade in your capacity as an individual, we will only use the personal information that we hold about you in accordance with this privacy policy. Please read this privacy policy carefully. We take privacy matters very seriously and are committed to protecting your privacy.
This privacy policy explains how we may obtain personal information about you and how we will process that personal information from time to time. We reserve the right to modify our privacy policy from time to time and, when this happens, we will make the modified notice available on our website. We refer to Integrated Utility Services Limited as “we” or “us”, as appropriate, in this privacy policy.
WHAT INFORMATION ABOUT YOU WILL WE USE?
In providing our services to you, we may collect, retain and process personal information. The categories of personal information we may use for that purpose include:
- Your name, address, telephone number(s), personal e-mail address and any other contact details you may provide;
- The terms and conditions of your contract with us, including details of the goods and/or services you provide and the price we will pay you;
- Your bank account details and details of any payments we make to you; and
- Details of your qualifications, skills, experience and employment history, if applicable.
WHY WE COLLECT PERSONAL INFORMATION ABOUT YOU AND HOW WE USE THAT INFORMATION
We process personal information in order to enter into, perform and administer the contract you have with us and, if it is necessary for us to do so, to comply with any legal obligations or other statutory duties, to which we are subject. Consequently, we believe that the bases, on which we process personal information, are in order to enter into a contract we have with you, where appropriate, to meet our obligations under that contract and to meet any legal obligations placed upon us.
WITH WHOM WILL WE SHARE YOUR PERSONAL INFORMATION?
We will share personal information internally and between companies in the Northern Powergrid group, managers in the business area to which your contract is relevant, the executive and senior management teams and IT staff, if access to your personal data is necessary for performance of their roles. We may disclose your personal information to third parties when we are required to do so by law, including to the Police, other law enforcement agencies and Her Majesty’s Revenue and Customs.
FOR HOW LONG WILL WE RETAIN YOUR PERSONAL INFORMATION?
It is our policy to retain contractual information for a period of seven or 12 years, as appropriate to the type of contract we have with you.
PROTECTING YOUR INFORMATION
We maintain stringent security measures designed to protect your personal information. Our core information security principles are to protect personal data in terms of:
- Confidentiality, by protecting personal data from breaches, unauthorised disclosures, loss of or unauthorised viewing;
- Integrity, by not allowing personal data to be modified without due cause; and
- Availability, by protecting personal data from disruption.
To achieve this, the measures we implement include adhering to various security standards, including physical and technological protection, data encryption and having in place a suite of policy and procedural documentation in respect of the way in which we handle and keep personal data secure.
TRANSFERRING PERSONAL INFORMATION INTERNATIONALLY
We may need to transfer some personal information to organisations that are outside of the UK, for example to our outsourced IT Infrastructure Services providers or to other organisations for hosting purposes. We will ensure that such transfers are either to countries in respect of which the UK has made an adequacy decision or there are appropriate safeguards in place to protect that information, including at least one of the safeguards required by data protection law. We transfer personal data to our outsourced IT Infrastructure Services provider in India using such appropriate safeguards.
Otherwise, we will not transfer your personal information to a third party outside of the UK unless you have confirmed to us that you are happy for us to do so.
CONTACTING US AND YOUR RIGHTS
The controller of any personal information we may process is Integrated Utility Services Limited.
If you would like to contact us about how we process your personal information, you can do so by contacting:
John Elliott
Head of Regulatory Compliance
Northern Powergrid
Lloyds Court
78 Grey Street
Newcastle upon Tyne
NE1 6AF
Subject to certain conditions, you have the right to:
- Access your personal information;
- Have your personal information rectified or erased;
- Restrict our processing of your personal information;
- Object to our processing of your personal information; and
- The portability of your personal information e.g. to receive that information in a “machine-readable format”.
If we are processing any of your personal data based on you having given us consent to do so, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of any processing we may have undertaken based on your consent before it is withdrawn. We will not use any automated decision-making in our processing of your personal data.
You have the right to complain to the Information Commissioner’s Office about the way in which we process your personal information. You may do so by using the “Make a complaint” button on the Information Commissioner’s website at https://ico.org.uk/ or by writing to:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
COOKIES
We may also store information about you in cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names (x.text, y.text, z.text). If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking 'help' in your browser menu. Further information on deleting or controlling cookies is available at www.aboutcookies.org.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of our site.
April 2021
Careers in IUS
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IUS News
Major Incident Response: Storm Darragh
As Storm Darragh swept across the region at the weekend with winds of up to 75mph, the IUS Overhead Line (OHL) Team was on the frontlines, stepping up to support Northern Powergrid in their response.
Major Incident Response: Storm Bert
Integrated Utility Services Overhead Lines Teams supported Northern Powergrid with the response and restoration of overhead lines which were down due to Storm Bert this weekend.
Tesla
Portakabin
Johnathan Ridsdale from Portakabin has sent IUS positive feedback. "Many thanks for the excellent emergency response and work carried out on our High Voltage cable fault. Special thanks for going above and beyond in urgently attending the site, making it safe, and staying with us to find the fault. Thank you for putting plans in place to bring plant and a workforce to the site, in order to excavate the cable and restore power."
Nissan
Nissan utilise IUS for both substation construction and maintenance at their car manufacturing plant in Sunderland. Ian McClelland, a Nissan Electrical Engineer, has thanked the IUS team for all of the support provided to assist the operation of their plant, which is critical to production.
University of Leeds
IUS design, procure and construct contestable connections including at the University of Leeds. Simon Gough, Head of Engineering Services sent his appreciation to IUS for the assistance with a Northern Powergrid 33kV connection application, associated with a new primary substation.
ESP Utilities Group
ESP Utilities Group are an Independent Distribution Network Operator and IUS deliver contestable connections to their adoptable standards. Following a recent connection, Adrian White an Operations Engineer at ESP commented, “May I congratulate you all for the build and care taken at the substation, very well done.”
Persimmon Homes
Persimmon Homes thanked the IUS Multi Utility team for their good performance in recent months and on the Garforth and Skelmanthorpe schemes in particular. These are challenging developments and Samuel Sowery the Technical Director recognised that, “IUS have gone above and beyond to complete the works.”
WGM Engineering
WGM have recognised an outstanding level of service provided by IUS at Dalmarnock Wastewater Treatment Works. Scott Gallagher, a WGM Senior Contracts Manager, paid tribute to the performance of the IUS team, stating “I was delighted with the professionalism, flexibility and technical expertise, when assisting WGM in restoring essential supplies to the site.”
CMDP
CMDP engaged with IUS to deliver the power to a new Water Treatment Works for Southern Water at Burham Water. Following a shutdown, Neil Cuthbert of CDMP commented, "Sounds like an amazing effort by all to achieve this milestone, which will provide the site resilience. Just goes to show what can be done by a great team of committed professionals."
BELCO
IUS has delivered a number of prestigious projects for BELCO in Bermuda, including the 22kV substations and 4kV substations associated with the new International Airport. The client’s representative, Jonathan Pedro praised IUS for delivering the project on time and to budget, with no health and safety related incidents.
Northern Powergrid
IUS delivers a number of frameworks for Northern Powergrid including secondary SCADA. The Norther Powergrid Delivery Engineer, Jamie Braithwaite said, "I've found the IUS team to be professional, customer focused & ready to help support the SCADA project at all times. They manage their teams and the wider IUS resources very well. I look forward to continuing to work with the team into ED2. Great job!"